Privacy Policy
At LAILA Co., Ltd. (hereinafter referred to as "LAILA"), safeguarding our customers' personal information is of the highest priority.
This Privacy Policy, herein referred to as the 'Privacy Policy,' outlines the procedures for collecting and processing the personal information provided by our customers.
Personal Information to be Obtained
Personal information will be collected, which may include but is not limited to: name, affiliation, title, address, telephone number, email address, gender, date of birth, IP address, cookie information (including data collected by similar technologies, collectively referred to as 'cookies, etc.'), and website access history.
Purpose of Collection and Use of Personal Information
We will process your personal information based on the legal grounds established in the Law for the Protection of Personal Information of Japan and the Regulation on the Protection of Data of the EU and its Member States, including, in particular, General Data Protection Regulation No. 2016/679 (collectively referred to as the 'Applicable Data Protection Laws').
We may collect and process personal information from customers for the following purposes:
- The login and use of company services (either with the user's consent or in order to perform contracted services).
- For users to login to the service
- To provide and operate services for users, including, but not limited to: product sales, shipping, service billing, responding to inquiries, managing loyalty points, sending service-related notifications, and automatic entry of registration information.
- Fraud prevention and response
- To communicate about the provided services
- Use for advertising and marketing purposes (subject to user consent)
- For soliciting services, advertising, or marketing through company services or third-party media
- Use for development and research (subject to user consent)
- For research and analysis of marketing data
- For the development of future services
- For activities with research institutions
- Use for provision to third parties (subject to customer consent)
- To provide, advertise, market, or improve services for affiliated businesses.
Users may withdraw their consent at any time, but the legality of processing personal information based on prior consent will not be affected by this withdrawal.
Personal information will be processed solely for the clear and legitimate purposes identified above, performed in a manner consistent with these objectives.
Changes to Personal Information Usage
The Purpose of Use of Personal Information may be changed within an extent deemed reasonable and considerably relevant.
In the event of changes, users will be notified.
Acquisition of Personal Information
Any personal information will be acquired without deception or wrongful means.
Data acquisition and processing may be conducted mainly in Japan and the European Economic Area, as well as in other jurisdictions in which services are provided.
Restrictions on the Use of Personal Information
Personal information will not be processed outside of its intended purpose without user consent, except as permitted by the Data Protection Act.
Personal Information Processing Records and Security Management
Records related to the processing of personal information will be handled in accordance with the obligations stipulated in the applicable data protection laws and regulations.
Personal information will be processed in a manner that ensures appropriate security, including protection against unauthorized or illegal processing, accidental loss, destruction, or damage.
Appropriate technical and organizational measures will be taken to achieve this level of data protection.
Unless a longer storage period is required or permitted by applicable law, personal information will only be retained for the period necessary to achieve the objectives set out in this Privacy Policy.
Sharing of Personal Information
Users' personal information may be shared with third parties in compliance with applicable data protection laws and regulations.
When the user's personal data is shared with a data processor, it is done within an appropriate legal framework covering data transfer and processing.
These legal frameworks include the way to conclude contracts with data processors that meet the requirements of the data protection laws and regulations and to manage data accordingly.
Provision to Affiliates: Subject to consent, personal information may be transferred to an Affiliate that provides services jointly with or supports our business. In such cases, the user's data will be stored and processed by the Affiliate.
The sharing of personal information with partner companies is limited to providing or improving services and advertising, as well as the services and advertising of partner companies.
Provision to service providers: Personal information may be shared with business operators and customers who provide services for such purposes as hosting, maintenance, support, messaging, marketing, auditing, customer response, payment processing, data processing, customer support, customer research, customer satisfaction surveys, and other research.
Affiliates and Business Integration: Users' personal information may be shared with affiliated companies.
In addition, if the business is merged or abolished, regardless of a merger or other method, LAILA may deliver the users' personal information to the related businesses.
Compliance and security with laws and regulations: Laws and regulations applicable to LAILA and LAILA company assets (including foreign laws and regulations).
The same shall apply hereinafter), in the case of litigation or other legal proceedings, or upon the request of any public agency or governmental authority within or outside the user's country of residence, LAILA may disclose the user's personal information.
Additionally, if it is determined that disclosure is necessary or appropriate to address national security, law enforcement, or other socially significant issues, the user's personal information may be disclosed.
The sharing and disclosure of personal information mentioned above may involve the cross-border transfer of customer data.
In these transfers, LAILA will provide adequate levels of protection for the data to be transferred.
Customer Rights
Disclosure of personal information: In the event that a user requests disclosure of personal information in accordance with applicable laws and regulations, LAILA will promptly fulfill their request after verifying its authenticity.
In addition, if the personal information requested to be disclosed does not exist, the user will be notified to that effect.
Correction of Personal Information: In the event that a user requests the correction, addition, or deletion of their personal information (hereinafter referred to as "correction, etc."), on the grounds that the information is not accurate, LAILA will promptly conduct the necessary investigation to the extent required for the achievement of the intended purpose, after confirming that the request is made by the user themselves, based on the provisions of applicable laws and regulations. Following the results of the investigation, the correction will be carried out and the user notified accordingly.
In the event any corrections will not be made, the user will be notified of this decision.
Suspension of Personal Information Use: If a user requests the suspension of their Personal Information use or provision in accordance with applicable laws and regulations, the request's authenticity will be verified and the user will be promptly contacted and notified accordingly.
ADDITIONAL RIGHTS: In addition to the above, the following rights may be exercised with respect to the user's personal information to the extent permitted by applicable law:
- To obtain the necessary information concerning the processing of the user's data
- Restrictions and objections to the processing of personal information.
- Data portability of personal information
- Refusal to be subject to automated decisions (including profiling)
In the event a user would like to exercise these rights, please contact LAILA using the contact information described in this Privacy Policy.
About Children
We will not intentionally collect and process information about children under 16 years of age without parental consent.
NOTE: I'm not sure what the meaning should be of this part, please let me know what you're trying to say.
If any user is aware that a child younger than 16 has provided personal information, please contact LAILA immediately using the contact information described in this Privacy Policy.
Use of cookies
Our services may include cookies.
These technologies help assess the usage of services and contribute to their improvement.
Users who wish to disable cookies can do so by changing their web browser settings.
However, if cookies are disabled, some functions may become unavailable.
Google Analytics
LAILA's website uses Google Analytics, a Google Web tracking tool.
Google Analytics uses cookies to analyze your website usage.
The data generated by the cookie is generally forwarded to and stored on Google's server in the United States of America.
If IP address anonymization is enabled on a website,the user's IP address is truncated within the European Union or the European Economic Area.
Only in exceptional cases will the user's complete IP address be sent to the Google server in the U.S.A., where it is truncated.
The processing of personal data by Google Analytics is based on the obligations set out in the GDPR.
The purpose of this process is to analyze and improve website functionality.
Inquiries
If you have any questions or inquiries about this privacy policy, please contact the following:
Daikanyama Heim 2-E, 1-5, Saruurakucho, Shibuya-ku, Tokyo 150-0033 Japan
Hideo Hashiura, Personal Information Manager
E-mail:info@la-museum.com
Revision of Privacy Policy
We may revise this Privacy Policy as the business progresses or changes.
Revisions to this Privacy Policy shall take effect at the same time as the revised version is posted on the website.
However, in the event of any significant changes that LAILA considers important, users may be informed in advance to the extent possible through the website. If required by applicable law, the user may be requested to agree to these changes.